Connectivity

Talk Prime

Magnet Talk Prime is a cloud-based unified communications platform designed for modern, hybrid workplaces. Combining voice, video, messaging, and collaboration tools in a single solution, it enables seamless communication from any device or location. With built-in resilience, flexible scaling, and Microsoft Teams integration, it delivers a secure, reliable, and cost-effective business phone system.

Core Benefits

Work Anywhere Communication

Enable employees to access your full phone system from any location or device, ensuring consistent communication and collaboration across hybrid and remote teams.

All-in-One Platform

Combine voice, video, messaging, and collaboration tools in a single solution, simplifying communication while improving efficiency and reducing reliance on multiple systems.

Scalable & Cost Efficient

Flexible pricing and cloud delivery eliminate the need for on-premise hardware, allowing you to scale users easily while reducing upfront costs and ongoing maintenance.

Product Overview

Cloud-Based Phone System
Talk Prime is a fully hosted UC solution, delivering high availability, built-in redundancy, and disaster recovery. Hosted in the cloud, it ensures business continuity and uninterrupted access to communications, even during unexpected disruptions.

Multi-Device Access
Users can access the platform via desk phones, smartphone apps, web phones, or Microsoft Teams. This flexibility ensures seamless communication regardless of location, device, or working environment.

Microsoft Teams Integration
Native integration with Microsoft Teams allows users to make and receive calls directly within the Teams environment, supporting unified collaboration and improving productivity across distributed teams.

Advanced Call Management & Insights
A comprehensive suite of call features, reporting tools, and dashboards provides visibility and control over communications. This includes call recording, user presence, call logs, and performance insights to support better decision-making.

Flexible Deployment & Support Options
Quick to deploy and easy to manage, Talk Prime allows businesses to add or remove users as needed. Optional support packages provide flexibility, from self-service to fully managed 24/7 support.

People Powered Connectivity

Our team supports your communications platform with expert guidance and flexible service options, ensuring your system performs reliably and evolves with your business needs.

  • Flexible Support Options
    Choose the level of support that suits your business, from self-service control to fully managed 24/7 assistance.
  • Expert Technical Support
    Access experienced engineers who can quickly resolve issues, implement changes, and keep your communications running smoothly.
  • Proactive Service Management
    Ongoing oversight ensures your platform remains optimised, secure, and aligned to your business as it grows and adapts.

Case Studies

BDO

In 2009 BDO’s traditional PBX phone system was reaching the end of its natural life. The company was faced with a replacement bill in excess of €25,000 so they approached Magnet about their managed phone offerings.

As BDO were already using Magnet’s broadband product they realised they could save on call and installation costs with Magnet’s IP telephony service.

Learn More

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